Website Privacy Statement



We are Prem Dent Ltd, a private limited company  incorporated in England. Our company number is  10396341 and our registered address is 14 Collent St, E9 6SG, London.


We are committed to ensuring that your privacy is protected. We will continue to comply with the provisions of the Data Protection Act (“DPA”) until 25 May 2018, after which we will comply with the General Data Protection Regulation ((EU) 2016/679) (“GDPR”) unless and until the GDPR is no longer directly applicable in the UK, together with any national implementing laws, regulations and secondary legislation as amended or updated from time to time in the UK, and any successor legislation to the GDPR and the DPA (together “Data Protection Legislation”). We are the data controller of data you pass to us pursuant to this policy.

This Privacy Policy [together with our website terms and conditions and cookie policy] sets out how we collect personal information from you and how the personal information you provide will be processed by us. By visiting the website at  (the “Website”) you are accepting and consenting to the practices described in this Privacy Policy. If you do not consent, please do not submit any personal data to us.

What information does Prem Dent Ltd hold and how will we use it?

Information you give Prem Dent Ltd: You may give us information about you by completing enquiry forms on the website or by requesting via the website that we send you marketing information [or [insert any other reason for which a person may upload their personal data to the website]. The information you give us may include your name, email address, address/location and phone number [if there are any other types of personal data that Prem Dent Ltd collects via the website, add them to this list. This does not include all personal data processed by Prem Dent Ltd but only personal data it collects through its website].

We will retain this information while we are corresponding with you or providing services to you or to a Patient you represent. We will retain this information for [insert the relevant retention period for the types of personal data listed above. If it is not possible to insert the retention period, explain the criteria Prem Dent Ltd uses for determining how long it will retain the personal data. Refer to the Records Management Code of Practice for Health and Social Care if required].


Information Prem Dent Ltd collects about you: Prem Dent Ltd may collect the following information from you when you visit the website:

• Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; and • Information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from the website (including date and time), products you viewed or searched for, page response times, website errors, length of visits to certain pages, page interaction information, methods used to browse away from the page and any phone number used to call our helpline


We retain this information while we are corresponding with you or providing services to you or to a Patient you represent.  Time period of the storage of the concerned data:


Health data:


- Medical documentation has to be preserved at least for thirty years from the time of the data recording, final report has to be preserved at least for fifty years. If no further storage is reasoned, the storage has to be annulled. - Image recordings made with imaging diagnostic processes (e.g. X-ray, CT scan) have to be preserved for ten years from the time of the recording, medical records based on these have to be preserved for thirty years from the time of the image recording. If no further storage is reasoned, the storage has to be annulled.


Website Privacy Statement



Personal data:


- Invoices are preserved for at least eight years due to legal obligations. Documents on which invoices are based are preserved for eight years. - Contact data are preserved for one year from the time of the termination of the contact. - Data which are in connection with the fulfilment of contracts are preserved for five years.


Data which are subjects of consent:


- Name

- Telephone number

- Email address

- Address

- Social Security Number and/or Identity Card Number

- Health data